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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research; plus, they enable asynchronous communication and are available 24/7 — research from Zendesk found.
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
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Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the.
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The US challenger bank market in 2024: Who is leading the charge?
23th September 2024 2 min read
The US challenger bank market in 2024: Who is leading the charge?
It's been two years of economic uncertainty and record-low funding, but US challenger.
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Battle of the US Challengers: Support
16th September 2021 15 min read
Battle of the US Challengers: Support
Welcome to the Final Battle of the US Challengers It has been another great journey for our team, discovering the potential of Challenger banks in...
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Battle of the US Challengers: Investments
19th August 2021 16 min read
Battle of the US Challengers: Investments
Welcome back to the Battle of the US Challengers! This the 5th installment to our 6-part series. So far we have examined our 13 Challengers according...
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Bank of America vs M&T Bank: a Digital Banking Comparison
6th August 2021 17 min read
Bank of America vs M&T Bank: a Digital Banking Comparison
The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and...
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Battle of the US Challengers: Budgeting
15th July 2021 14 min read
Battle of the US Challengers: Budgeting
Welcome to our fourth episode of Battle of the US Challengers! As we mentioned in our previous installment, Episode 3: Help me Save Towards my Goal...
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5 digital banking feature sets to make you the customers go-to-bank
10th June 2021 14 min read
5 digital banking feature sets to make you the customers go-to-bank
The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market....
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Fintech Bites: a case of Cryptocurrency
13th May 2021 7 min read
Fintech Bites: a case of Cryptocurrency
Fintech Bites has always been about our inside the team conversations we have about fintech and digital banking in general.
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Why should banks include wealth management features in their digital offerings?
12th March 2021 13 min read
Why should banks include wealth management features in their digital offerings?
For quite a while investing was considered a niche activity, exclusive to high street investors, the wealthy and the extremely wealthy. Then the...
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