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Personalized financial education & support: Which markets get it right
20th March 2025 1 min read
Personalized financial education & support: Which markets get it right
Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital banking experience survey said they'd like their bank to give them financial advice, while 78% would.
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Nubank vs Revolut, round 2: What if Nubank launched in Europe?
27th February 2025 2 min read
Nubank vs Revolut, round 2: What if Nubank launched in Europe?
One year and eight months. That's how long it's been since Revolut, Europe's most.
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Are Banking Apps Meeting the Mark on Personalization & Accessibility?
27th January 2025 1 min read
Are Banking Apps Meeting the Mark on Personalization & Accessibility?
The discourse around personalization in banking often centers around product features.
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Could implementing these features boost banks' customer retention?
23th January 2025 1 min read
Could implementing these features boost banks' customer retention?
With a growing number of options at consumers' disposal, loyalty in banking is in.
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Could implementing these features boost banks' customer retention?
23th January 2025 1 min read
Could implementing these features boost banks' customer retention?
With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether...
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Europe vs the US: Where is online card management more convenient?
17th December 2024 2 min read
Europe vs the US: Where is online card management more convenient?
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
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