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Europe vs the US: Where is online card management more convenient?
17th December 2024 2 min read
Europe vs the US: Where is online card management more convenient?
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
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Wealth management's shift: Which US banks and challengers will lead?
10th December 2024 3 min read
Wealth management's shift: Which US banks and challengers will lead?
$84 trillion. That's how much wealth will change hands over the next twenty years,.
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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could.
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
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FinTech Insights Digital Banking Product Development web design ux consistency design implementation mobile design in digital banking
Is cross-channel UX consistency in digital banking overrated?
22th July 2022 1 min read
Is cross-channel UX consistency in digital banking overrated?
Implementing a similar feature set and user interface across your web and mobile offerings is often regarded as a fundamental element of good UX. It...
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