FinTech Insights Blog | FinTech Insights

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22nd April 2025

US Digital onboarding & KYC best practices: What does the data tell us

Digital onboarding & KYC (or Know Your Customer) is like airport security. Important. Necessary. But, when mishandled, extremely frustrating.

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

23rd September 2024

The US challenger bank market in 2024: Who is leading the charge?

It's been two years of economic uncertainty and record-low funding, but US challenger banks seem to have found a way through.

23rd April 2024

Where credit unions must invest to unlock their digital potential

Banks and credit unions used to be distinct. Banks had the wider product range. Credit unions were more community-focused.

17th April 2024

Digital differentiation: How has US banking evolved since 2022?

Banks have been dealing with digitalization for over a decade. But, despite record investment — in 2023, technology budgets reached $652.1 billion —..

7th February 2024

Are banks doing enough to meet regional payment preferences?

Like language, cuisine, and customs, payment preferences vary — sometimes drastically — by region.

11th July 2023

FinTech Insights Powers novobanco's Digital Banking Innovation

FinTech Insights, the comprehensive digital banking research platform, is pleased to announce its successful collaboration with novobanco on the..

4th July 2023

Nubank vs Revolut: Who will come out on top in Brazil?

It's official. Revolut, Europe's most valuable startup, has launched in Brazil. Which means that, after years of absolute dominance, Nubank now faces..

27th June 2023

Mobile banking features: what are the must-haves in 2023?

Do you offer the right set of mobile banking features, or are your app's capabilities holding you back?

30th May 2023

KYC Requirements for Banks

What is KYC for digital banking? KYC stands for Know Your Customer. It is a process used by digital banking institutions to verify the identity of..

11th April 2023

How to use digital banking research to build standout user experiences

"How does our mobile banking offering stack up?" "Which mobile banking features should we be focusing our efforts on?" "And how do we make sure we..

13th October 2022

Banking Apps Are All Alike — But Consumers Clamor for New Features

Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with..

30th August 2022

Where do credit unions stand in the US digital banking market?

When St Mary's Cooperative Credit Association, the first US credit union, opened its doors in 1909, it was a radical alternative to mainstream..

28th July 2022

The Battle for Consumer Attention in the Digital Banking War

The neobank sector is currently challenged by a global funding squeeze. But incumbents must realize that neobank competition is not going away. New..

22nd July 2022

Is cross-channel UX consistency in digital banking overrated?

Implementing a similar feature set and user interface across your web and mobile offerings is often regarded as a fundamental element of good UX. It..

7th April 2022

How to stop releasing digital banking features that are already obsolete

How do we stay ahead of our competitors? For many digital banking teams, it's an increasingly difficult question to answer.

8th March 2022

Competitive analysis: why opening multiple bank accounts will not work

Staying up-to-date with the digital banking industry by finding out what your competitors are up to, is an essential part of the marketing process.

27th July 2021

FinTech Insights: Improve your Digital Banking Feature Set

The product development of a digital banking product is more often than not a lengthy and expensive process. From analyzing the market, conducting..

24th June 2021

FinTech Insights: know how all customers experience your user journeys

If you're not a niche bank or fintech serving a specific target audience like Millennials, doctors, LGBTQi+, you’ve probably had headaches about..

27th May 2021

How to avoid a total team burnout with FinTech Insights

Too often product development of a new digital offering becomes extremely tiring for teams. Having to spend weeks to figure out how to design..

8th April 2021

Streamline your competitor analysis with FinTech Insights

Competitor analysis sets the tone for a smooth digital banking product development. It can however sometimes be inconclusive and leave you with a..

1st April 2021

Innovation through benchmarking: a Breaking Banks podcast

Back in January we were delighted to participate in the Breaking Banks fintech podcast Episode 372: The Nitty Gritty of Innovation. Our very own VP..

31st March 2021

FinTech Insights: decrease your digital banking offerings development cost

Budgeting for the product development process of a digital banking offering is a thorny issue for many teams. The increased time needed to roll out a..

19th March 2021

Keep up with and get ahead of digital banking innovation

Imagine if you didn’t have to spend most of your day designing the same user journey paths with their myriad iterations, while struggling to jump..

12th March 2021

Why should banks include wealth management features in their digital offerings?

For quite a while investing was considered a niche activity, exclusive to high street investors, the wealthy and the extremely wealthy. Then the..

10th March 2021

Why is your bank’s competitor analysis not conclusive enough?

Competitor analysis is innate in the growth strategy of every bank and fintech. Its primary goal is to keep the company’s trajectory forward by..

25th February 2021

Fintech Bites: “Split the Bill” functionality in the US market

The pandemic has arguably halted most interactions between people. But, with restaurants, coffee shops and bars slowly opening up again, and the..

23rd February 2021

The jarring issues that slow down digital banking product development

Product development is the intricate process where an ideation of a digital banking feature is slowly being fleshed out into a reality. From the..

19th February 2021

Analysis paralysis: minimize this toxic trend in digital product development

There is a solution that reduces “analysis paralysis” in digital banking product development. Going through numerous iterations in order to reach a..

17th February 2021

FinTech Insights: reduce your go-to-market time while offering the best UX design

Product development can become a very lengthy process that allows you little room to think outside the box about how to make a difference with your..

5th February 2021

Agile framework: accelerate your digital banking product development

The current Landscape Traditionally, digital banking software development cycles lasted on average 2 years. And that might have been good enough a..

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