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Are Banking Apps Meeting the Mark on Personalization & Accessibility?
27th January 2025 1 min read
Are Banking Apps Meeting the Mark on Personalization & Accessibility?
The discourse around personalization in banking often centers around product features.
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Could implementing these features boost banks' customer retention?
23th January 2025 1 min read
Could implementing these features boost banks' customer retention?
With a growing number of options at consumers' disposal, loyalty in banking is in.
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How a Credit Union created a top app, 60% faster with FinTech Insights
21th January 2025 3 min read
How a Credit Union created a top app, 60% faster with FinTech Insights
$27.5 million, and 70%. The former is the average cost of a digital transformation.
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Europe vs the US: Where is online card management more convenient?
17th December 2024 2 min read
Europe vs the US: Where is online card management more convenient?
While banking customers still value in-person interactions, they're increasingly reserved.
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FinTech Insights Digital Banking US Banks Market research US Challengers digital banking research fraud authentication
Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say...
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FinTech Insights Digital Banking US Banks Market research US Challengers digital banking research fraud
How US banks face fraud: The critical first login from a new device
6th September 2024 1 min read
How US banks face fraud: The critical first login from a new device
With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks...
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