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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research; plus, they enable asynchronous communication and are available 24/7 — research from Zendesk found.
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
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Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the.
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The US challenger bank market in 2024: Who is leading the charge?
23th September 2024 2 min read
The US challenger bank market in 2024: Who is leading the charge?
It's been two years of economic uncertainty and record-low funding, but US challenger.
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FinTech Insights Fintech Company News Functionality Digital Banking Product Development Market research digital banking research
FinTech Insights Powers novobanco's Digital Banking Innovation
11th July 2023 3 min read
FinTech Insights Powers novobanco's Digital Banking Innovation
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FinTech Insights Fintech Functionality Digital Banking Product Development Market research Latan Banks digital banking research
Nubank vs Revolut: Who will come out on top in Brazil?
4th July 2023 1 min read
Nubank vs Revolut: Who will come out on top in Brazil?
It's official. Revolut, Europe's most valuable startup, has launched in Brazil. Which means that, after years of absolute dominance, Nubank now faces...
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FinTech Insights Fintech Functionality Digital Banking Product Development Market research digital banking research
Mobile banking features: what are the must-haves in 2023?
27th June 2023 2 min read
Mobile banking features: what are the must-haves in 2023?
Do you offer the right set of mobile banking features, or are your app's capabilities holding you back?
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FinTech Insights Fintech Functionality Digital Banking Product Development Market research digital banking research
KYC Requirements for Banks
30th May 2023 1 min read
KYC Requirements for Banks
What is KYC for digital banking? KYC stands for Know Your Customer. It is a process used by digital banking institutions to verify the identity of...
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FinTech Insights Fintech Functionality Digital Banking Product Development US Banks Market research digital banking research
How to use digital banking research to build standout user experiences
11th April 2023 16 min read
How to use digital banking research to build standout user experiences
"How does our mobile banking offering stack up?" "Which mobile banking features should we be focusing our efforts on?" "And how do we make sure we...
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FinTech Insights KYC Challenger Fintech Battle of the Challengers
Battle of the Challenger Banks: Account Opening & e-KYC
25th January 2023 329 min read
Battle of the Challenger Banks: Account Opening & e-KYC
Welcome to our very first Battle of the Challengers!
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FinTech Insights Fintech Digital Banking Product Development US Banks Market research digital banking research
Banking Apps Are All Alike — But Consumers Clamor for New Features
13th October 2022 3 min read
Banking Apps Are All Alike — But Consumers Clamor for New Features
Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with...
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FinTech Insights Fintech Battle of the Challengers Digital Banking Wealth management UX US Challengers
Battle of the US Challengers: Support
16th September 2021 15 min read
Battle of the US Challengers: Support
Welcome to the Final Battle of the US Challengers It has been another great journey for our team, discovering the potential of Challenger banks in...
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FinTech Insights Money Transfers KYC Challenger Fintech Digital Banking US Banks Market research Customer experience UX
FinTech Insights Spotlight: Chase
27th August 2021 11 min read
FinTech Insights Spotlight: Chase
It’s time for another FinTech Insights Spotlight! So far, in our two previous monthly blogs we shed light on two Challengers banks that have taken...
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FinTech Insights Fintech Battle of the Challengers Digital Banking Wealth management UX US Challengers
Battle of the US Challengers: Investments
19th August 2021 16 min read
Battle of the US Challengers: Investments
Welcome back to the Battle of the US Challengers! This the 5th installment to our 6-part series. So far we have examined our 13 Challengers according...
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FinTech Insights Challenger Fintech Functionality Digital Banking US Banks Alerts
FinTech Bites: Video Banking
12th August 2021 11 min read
FinTech Bites: Video Banking
It’s another FinTech Bite and we are pumped to discuss what has been most talked about top within our fintech analysts' team. For this month what has...
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FinTech Insights High Street Banks Fintech Explore insight Digital Banking US Banks Wealth management Customer experience UX
Bank of America vs M&T Bank: a Digital Banking Comparison
6th August 2021 17 min read
Bank of America vs M&T Bank: a Digital Banking Comparison
The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and...
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FinTech Insights Challenger Fintech Digital Banking US Banks Customer experience UX Support
Digital Banking Features that Matter: Support
29th July 2021 14 min read
Digital Banking Features that Matter: Support
A month ago, to honor the most intuitive and helpful digital banking features that help customers, we launched Digital Banking Features that Matter....
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FinTech Insights Fintech Digital Banking Product Development Market research Customer experience UX
FinTech Insights: Improve your Digital Banking Feature Set
27th July 2021 9 min read
FinTech Insights: Improve your Digital Banking Feature Set
The product development of a digital banking product is more often than not a lengthy and expensive process. From analyzing the market, conducting...
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FinTech Insights Challenger UK Banks Fintech Digital Banking Customer experience UX
FinTech Insights Spotlight: Starling Bank
23th July 2021 13 min read
FinTech Insights Spotlight: Starling Bank
Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try...
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FinTech Insights Fintech Battle of the Challengers Digital Banking Wealth management UX US Challengers
Battle of the US Challengers: Budgeting
15th July 2021 14 min read
Battle of the US Challengers: Budgeting
Welcome to our fourth episode of Battle of the US Challengers! As we mentioned in our previous installment, Episode 3: Help me Save Towards my Goal...
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FinTech Insights Challenger Fintech Functionality Digital Banking US Banks Alerts
FinTech Bites: Notification Alerts
8th July 2021 9 min read
FinTech Bites: Notification Alerts
Another month, another FinTech Bite. As always we will be discussing what has been most exciting and intriguing to our analysts team. In previous...
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FinTech Insights Challenger Fintech Digital Banking US Banks Customer experience UX
Banks that Cater Specific Customers
6th July 2021 13 min read
Banks that Cater Specific Customers
Which is your target audience? What customer segment does your digital bank cater to most? Is it all customers across all ages or is it an ultra...
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FinTech Insights Challenger Fintech Digital Banking US Banks Customer experience UX Subscription
Digital banking features that matter: Subscriptions Management
30th June 2021 11 min read
Digital banking features that matter: Subscriptions Management
Intuitive features are what make a digital banking design memorable and lovable to customers. To honor the most exciting features out there, the...
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FinTech Insights Fintech Digital Banking Product Development Customer experience UX
FinTech Insights: know how all customers experience your user journeys
24th June 2021 5 min read
FinTech Insights: know how all customers experience your user journeys
If you're not a niche bank or fintech serving a specific target audience like Millennials, doctors, LGBTQi+, you’ve probably had headaches about...
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FinTech Insights Fintech Battle of the Challengers Digital Banking US Banks UX
Battle of the US Challengers: Help me Save Towards my Goal
17th June 2021 16 min read
Battle of the US Challengers: Help me Save Towards my Goal
Welcome to our third episode of Battle of the Challengers US! In our previous episodes we have pitched our competing Challengers against each other...
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FinTech Insights Challenger UK Banks Fintech Digital Banking US Banks Wealth management UX Crypto
5 digital banking feature sets to make you the customers go-to-bank
10th June 2021 14 min read
5 digital banking feature sets to make you the customers go-to-bank
The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market....
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FinTech Insights Money Transfers KYC Challenger Fintech Digital Banking US Banks Market research Customer experience UX
FinTech Insights Spotlight: Chime
4th June 2021 11 min read
FinTech Insights Spotlight: Chime
Welcome to the FinTech Insights Spotlight series! We are thrilled to be embarking on this new series with you! The FinTech Insights Spotlight series...
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FinTech Insights Fintech Digital Banking Product Development Product development problems Market research UX
How to avoid a total team burnout with FinTech Insights
27th May 2021 7 min read
How to avoid a total team burnout with FinTech Insights
Too often product development of a new digital offering becomes extremely tiring for teams. Having to spend weeks to figure out how to design...
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FinTech Insights Fintech Battle of the Challengers Digital Banking US Banks UX
Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay
20th May 2021 13 min read
Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay
Welcome back to another series of Battle of the Challengers US! We are thrilled to be back with Episode 2 of Battle of the Challengers US. Last time...
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Fintech Functionality Digital Banking Wealth management Crypto
Fintech Bites: a case of Cryptocurrency
13th May 2021 7 min read
Fintech Bites: a case of Cryptocurrency
Fintech Bites has always been about our inside the team conversations we have about fintech and digital banking in general.
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FinTech Insights Challenger UK Banks Fintech Digital Banking US Banks Market research Financial Literacy
A quick guide to effective competitive digital banking analysis
6th May 2021 13 min read
A quick guide to effective competitive digital banking analysis
A few weeks ago we discussed the major issues that lead to ineffective comparative research. We talked about the importance of informative competitor...
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FinTech Insights Challenger UK Banks Fintech Digital Banking US Banks Customer experience UX
Is your digital onboarding process driving new customers away?
29th April 2021 12 min read
Is your digital onboarding process driving new customers away?
The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)...
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FinTech Insights Challenger Fintech Digital Banking Financial Literacy Latam banks
7 ways that Latam banks can promote financial education
22th April 2021 16 min read
7 ways that Latam banks can promote financial education
Carlos lives in Chile and was never approved for a bank account. Whenever he wants to send money back to his home country, Paraguay, he’s required to...
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FinTech Insights Fintech Battle of the Challengers Digital Banking US Banks UX
Battle of the US Challengers: Digital Onboarding and KYC
15th April 2021 17 min read
Battle of the US Challengers: Digital Onboarding and KYC
Welcome back to another series of Battle of the Challenger banks! We are thrilled to be back and starting on another series of Battle of the...
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FinTech Insights Fintech Digital Banking Product Development Market research
Streamline your competitor analysis with FinTech Insights
8th April 2021 9 min read
Streamline your competitor analysis with FinTech Insights
Competitor analysis sets the tone for a smooth digital banking product development. It can however sometimes be inconclusive and leave you with a...
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FinTech Insights Fintech Digital Banking Product Development Market research UX
Innovation through benchmarking: a Breaking Banks podcast
1st April 2021 6 min read
Innovation through benchmarking: a Breaking Banks podcast
Back in January we were delighted to participate in the Breaking Banks fintech podcast Episode 372: The Nitty Gritty of Innovation. Our very own VP...
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FinTech Insights Fintech Digital Banking Product Development Market research
FinTech Insights: decrease your digital banking offerings development cost
31th March 2021 6 min read
FinTech Insights: decrease your digital banking offerings development cost
Budgeting for the product development process of a digital banking offering is a thorny issue for many teams. The increased time needed to roll out a...
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FinTech Insights Challenger Fintech Digital Banking US Banks Customer experience UX
Digital banking features that simplify money management: best UX journeys
25th March 2021 14 min read
Digital banking features that simplify money management: best UX journeys
Earlier in one of our blogs we talked about the features that help customers manage their money through their digital banking mobile applications and...
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FinTech Insights UK Banks Fintech Digital Banking US Banks Green banking Sustainability
6 green banking initiatives that inspire customers into action
23th March 2021 18 min read
6 green banking initiatives that inspire customers into action
Sustainability is no longer a strategic decision in banking. Climate change is at our doorstep and banks worldwide must consider an...
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FinTech Insights Challenger Fintech Explore Digital Banking Product Development US Banks
Keep up with and get ahead of digital banking innovation
19th March 2021 6 min read
Keep up with and get ahead of digital banking innovation
Imagine if you didn’t have to spend most of your day designing the same user journey paths with their myriad iterations, while struggling to jump...
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FinTech Insights UK Banks Fintech Functionality Digital Banking US Banks Customer experience
8 Digital banking features to simplify customers' money management
17th March 2021 12 min read
8 Digital banking features to simplify customers' money management
Banking is central to the financial livelihood of our daily lives. A few years ago the case was that people would have to wait in lines in front of...
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Fintech Functionality Digital Banking Product Development Wealth management
Why should banks include wealth management features in their digital offerings?
12th March 2021 13 min read
Why should banks include wealth management features in their digital offerings?
For quite a while investing was considered a niche activity, exclusive to high street investors, the wealthy and the extremely wealthy. Then the...
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FinTech Insights UK Banks Fintech Digital Banking Product Development US Banks Market research
Why is your bank’s competitor analysis not conclusive enough?
10th March 2021 11 min read
Why is your bank’s competitor analysis not conclusive enough?
Competitor analysis is innate in the growth strategy of every bank and fintech. Its primary goal is to keep the company’s trajectory forward by...
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FinTech Insights Fintech Digital Banking Women in fintech
3 Ways to Empower Women in Fintech
9th March 2021 17 min read
3 Ways to Empower Women in Fintech
In a discussion I had a couple of weeks ago, I asked my friends the following simple question: “When you hear the word fintech, what type of person...
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FinTech Insights Fintech Digital Banking
The Women of Scientia discuss working in the Fintech industry
8th March 2021 8 min read
The Women of Scientia discuss working in the Fintech industry
With International Women's Day coming up we thought it would be best to hear from our colleagues on what it feels to be a woman in Scientia.
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FinTech Insights Fintech Functionality Digital Banking
Why does FinTech Insights use Functionalities?
3rd March 2021 8 min read
Why does FinTech Insights use Functionalities?
In a previous blog post we have talked about different aspects of our digital banking research platform, . We have discussed our Perfect 1000 UX...
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FinTech Insights Challenger Fintech Functionality Digital Banking Product Development US Banks
Fintech Bites: “Split the Bill” functionality in the US market
25th February 2021 18 min read
Fintech Bites: “Split the Bill” functionality in the US market
The pandemic has arguably halted most interactions between people. But, with restaurants, coffee shops and bars slowly opening up again, and the...
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FinTech Insights Fintech Explore insight Digital Banking Product Development Product development problems
The jarring issues that slow down digital banking product development
23th February 2021 13 min read
The jarring issues that slow down digital banking product development
Product development is the intricate process where an ideation of a digital banking feature is slowly being fleshed out into a reality. From the...
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FinTech Insights Fintech Explore insight Digital Banking Product Development US Banks
Analysis paralysis: minimize this toxic trend in digital product development
19th February 2021 5 min read
Analysis paralysis: minimize this toxic trend in digital product development
There is a solution that reduces “analysis paralysis” in digital banking product development. Going through numerous iterations in order to reach a...
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FinTech Insights Challenger Fintech Digital Banking Product Development US Banks
FinTech Insights: reduce your go-to-market time while offering the best UX design
17th February 2021 6 min read
FinTech Insights: reduce your go-to-market time while offering the best UX design
Product development can become a very lengthy process that allows you little room to think outside the box about how to make a difference with your...
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FinTech Insights Challenger Fintech Digital Banking US Banks
The USA market: are EU-based Challengers coming to rustle up some feathers?
16th February 2021 1 min read
The USA market: are EU-based Challengers coming to rustle up some feathers?
COVID-19’s ongoing impact on the world has certainly influenced the position of a number of Challenger banks in the US market, which are taking...
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FinTech Insights Challenger Fintech Digital Banking
Who Wins the UX Arms Race: Traditional Banks or Neobanks?
11th February 2021 1 min read
Who Wins the UX Arms Race: Traditional Banks or Neobanks?
Some people within banking may object to a direct comparison between a large regulated financial institution and challenger bank.
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FinTech Insights Challenger UK Banks Fintech
Starling VS. Monzo: The Real Battle
7th December 2020 4 min read
Starling VS. Monzo: The Real Battle
As you can see, overtime there have been lot’s of discussions revolving around these two Challengers. Mainly because of the feud between Anne Boden...
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FinTech Insights Fintech
UK banks and challengers ranked: from on-boarding to app functionality
4th December 2020 2 min read
UK banks and challengers ranked: from on-boarding to app functionality
An emergence of new technology and new start-up participants in the banking sector has caused a stir in recent years.
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Challenger Fintech Bites Fintech
On the lookout: New neobanks that are worth the try!
4th November 2020 11 min read
On the lookout: New neobanks that are worth the try!
One of the many perks of working in the team of FinTech Insights, is taking a look at banks from all over the world. More than that, our team of...
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FinTech Insights Challenger Fintech Battle of the Challengers
Battle of the Challenger Banks: Can you block my Card?
15th October 2020 76 min read
Battle of the Challenger Banks: Can you block my Card?
Welcome back everyone to another Battle of Challengers!
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Challenger Fintech Functionality Battle of the Challengers
Battle of the Challenger Banks: What Support do you Offer?
17th September 2020 107 min read
Battle of the Challenger Banks: What Support do you Offer?
Welcome back everyone to another Battle of Challengers!
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Money Transfers Challenger Fintech Battle of the Challengers
Battle of the Challenger Banks: Transferring Money within the EU
20th August 2020 276 min read
Battle of the Challenger Banks: Transferring Money within the EU
Welcome back to the Battle of the Challengers!
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UK Banks Fintech Bites Fintech
Fintech Bites: Functionality Ranking — UK High Street Banks
27th July 2020 5 min read
Fintech Bites: Functionality Ranking — UK High Street Banks
Fun little story for you... If you know us, you know we love our morning coffee in the office, during which the hot topics of talk include a little...
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FinTech Insights Challenger Fintech Battle of the Challengers Digital Banking
Battle of the Challenger Banks: The Intro
13th July 2020 43 min read
Battle of the Challenger Banks: The Intro
Welcome to the Battle of the Challengers!
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