Blog
Europe vs the US: Where is online card management more convenient?
17th December 2024 2 min read
Europe vs the US: Where is online card management more convenient?
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
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Wealth management's shift: Which US banks and challengers will lead?
10th December 2024 3 min read
Wealth management's shift: Which US banks and challengers will lead?
$84 trillion. That's how much wealth will change hands over the next twenty years,.
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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could.
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
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Europe vs the US: Where is online card management more convenient?
17th December 2024 2 min read
Europe vs the US: Where is online card management more convenient?
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
Read more
Wealth management's shift: Which US banks and challengers will lead?
10th December 2024 3 min read
Wealth management's shift: Which US banks and challengers will lead?
$84 trillion. That's how much wealth will change hands over the next twenty years, according to consulting firm Cerulli Associates — about four times...
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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;...
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank. More often than not, they use a P2P app.
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Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say...
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The US challenger bank market in 2024: Who is leading the charge?
23th September 2024 2 min read
The US challenger bank market in 2024: Who is leading the charge?
It's been two years of economic uncertainty and record-low funding, but US challenger banks seem to have found a way through.
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How US banks face fraud: The critical first login from a new device
6th September 2024 1 min read
How US banks face fraud: The critical first login from a new device
With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks...
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US legacy banks vs challengers: Do challengers still have the edge?
15th May 2024 1 min read
US legacy banks vs challengers: Do challengers still have the edge?
When the first challengers hit the market in the early 2010s, they instantly outclassed incumbents.
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View a feature's evolution with FinTech Insights' history button
30th April 2024 2 min read
View a feature's evolution with FinTech Insights' history button
Drill down into how specific features within a competitor's digital banking product change over time
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Where credit unions must invest to unlock their digital potential
23th April 2024 2 min read
Where credit unions must invest to unlock their digital potential
Banks and credit unions used to be distinct. Banks had the wider product range. Credit unions were more community-focused.
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Digital differentiation: How has US banking evolved since 2022?
17th April 2024 1 min read
Digital differentiation: How has US banking evolved since 2022?
Banks have been dealing with digitalization for over a decade. But, despite record investment — in 2023, technology budgets reached $652.1 billion —...
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New FinTech Insights feature alert: Historical functionality change
10th April 2024 1 min read
New FinTech Insights feature alert: Historical functionality change
Track your competitors' evolution, and understand its impact on your digital banking offering.
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Are banks doing enough to meet regional payment preferences?
7th February 2024 1 min read
Are banks doing enough to meet regional payment preferences?
Like language, cuisine, and customs, payment preferences vary — sometimes drastically — by region.
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Introducing FinTech Insights GPT
26th January 2024 2 min read
Introducing FinTech Insights GPT
Instant answers to all your burning digital banking research questions In digital banking, competitive analysis is a serious drain on scarce...
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FinTech Insights Powers novobanco's Digital Banking Innovation
11th July 2023 3 min read
FinTech Insights Powers novobanco's Digital Banking Innovation
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Nubank vs Revolut: Who will come out on top in Brazil?
4th July 2023 1 min read
Nubank vs Revolut: Who will come out on top in Brazil?
It's official. Revolut, Europe's most valuable startup, has launched in Brazil. Which means that, after years of absolute dominance, Nubank now faces...
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Mobile banking features: what are the must-haves in 2023?
27th June 2023 2 min read
Mobile banking features: what are the must-haves in 2023?
Do you offer the right set of mobile banking features, or are your app's capabilities holding you back?
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KYC Requirements for Banks
30th May 2023 1 min read
KYC Requirements for Banks
What is KYC for digital banking? KYC stands for Know Your Customer. It is a process used by digital banking institutions to verify the identity of...
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How to use digital banking research to build standout user experiences
11th April 2023 16 min read
How to use digital banking research to build standout user experiences
"How does our mobile banking offering stack up?" "Which mobile banking features should we be focusing our efforts on?" "And how do we make sure we...
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Banking Apps Are All Alike — But Consumers Clamor for New Features
13th October 2022 3 min read
Banking Apps Are All Alike — But Consumers Clamor for New Features
Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with...
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Where do credit unions stand in the US digital banking market?
30th August 2022 2 min read
Where do credit unions stand in the US digital banking market?
When St Mary's Cooperative Credit Association, the first US credit union, opened its doors in 1909, it was a radical alternative to mainstream...
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The Battle for Consumer Attention in the Digital Banking War
28th July 2022 3 min read
The Battle for Consumer Attention in the Digital Banking War
The neobank sector is currently challenged by a global funding squeeze. But incumbents must realize that neobank competition is not going away. New...
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