Blog
What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research; plus, they enable asynchronous communication and are available 24/7 — research from Zendesk found.
Read more
The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
Read more
Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the.
Read more
The US challenger bank market in 2024: Who is leading the charge?
23th September 2024 2 min read
The US challenger bank market in 2024: Who is leading the charge?
It's been two years of economic uncertainty and record-low funding, but US challenger.
Read more
How to find must have and differentiating features in your market
7th June 2024 1 min read
How to find must have and differentiating features in your market
Discover which features are considered must-haves in a chosen market and which could be key differentiators, compared to the competition. Find out...
Read more
How to find out how a competitor implements a specific feature
16th May 2024 1 min read
How to find out how a competitor implements a specific feature
Explore how any of your competitors has implemented a specific feature, in any channel, and save months of trial and error.
Read more
FinTech Insights Digital Banking Product Development Market research digital banking research
View a feature's evolution with FinTech Insights' history button
30th April 2024 2 min read
View a feature's evolution with FinTech Insights' history button
Drill down into how specific features within a competitor's digital banking product change over time
Read more
How to perform a Gap Analysis
29th April 2024 1 min read
How to perform a Gap Analysis
Discover how to perform a Gap Analysis on FinTech Insights, to uncover where you excel and where you fall short in your market.
Read more
How to pinpoint the best UX for any user journey
10th April 2024 1 min read
How to pinpoint the best UX for any user journey
Learn how to find the best UX for any user journey on FinTech Insights and uncover best-in-class implementations.
Read more
FinTech Insights Digital Banking Product Development Market research digital banking research
New FinTech Insights feature alert: Historical functionality change
10th April 2024 1 min read
New FinTech Insights feature alert: Historical functionality change
Track your competitors' evolution, and understand its impact on your digital banking offering.
Read more
FinTech Insights Fintech Functionality Digital Banking Product Development Market research Latan Banks digital banking research
Nubank vs Revolut: Who will come out on top in Brazil?
4th July 2023 1 min read
Nubank vs Revolut: Who will come out on top in Brazil?
It's official. Revolut, Europe's most valuable startup, has launched in Brazil. Which means that, after years of absolute dominance, Nubank now faces...
Read more
FinTech Insights Fintech Functionality Digital Banking Product Development Market research digital banking research
Mobile banking features: what are the must-haves in 2023?
27th June 2023 2 min read
Mobile banking features: what are the must-haves in 2023?
Do you offer the right set of mobile banking features, or are your app's capabilities holding you back?
Read more
FinTech Insights Fintech Functionality Digital Banking Product Development Market research digital banking research
KYC Requirements for Banks
30th May 2023 1 min read
KYC Requirements for Banks
What is KYC for digital banking? KYC stands for Know Your Customer. It is a process used by digital banking institutions to verify the identity of...
Read more
FinTech Insights Fintech Functionality Digital Banking Product Development US Banks Market research digital banking research
How to use digital banking research to build standout user experiences
11th April 2023 16 min read
How to use digital banking research to build standout user experiences
"How does our mobile banking offering stack up?" "Which mobile banking features should we be focusing our efforts on?" "And how do we make sure we...
Read more
FinTech Insights Digital Banking Product Development Market research digital banking research credit union
Where do credit unions stand in the US digital banking market?
30th August 2022 2 min read
Where do credit unions stand in the US digital banking market?
When St Mary's Cooperative Credit Association, the first US credit union, opened its doors in 1909, it was a radical alternative to mainstream...
Read more
FinTech Insights Digital Banking Product Development web design ux consistency design implementation mobile design in digital banking
Is cross-channel UX consistency in digital banking overrated?
22th July 2022 1 min read
Is cross-channel UX consistency in digital banking overrated?
Implementing a similar feature set and user interface across your web and mobile offerings is often regarded as a fundamental element of good UX. It...
Read more
FinTech Insights Fintech Battle of the Challengers Digital Banking Wealth management UX US Challengers
Battle of the US Challengers: Support
16th September 2021 15 min read
Battle of the US Challengers: Support
Welcome to the Final Battle of the US Challengers It has been another great journey for our team, discovering the potential of Challenger banks in...
Read more
FinTech Insights Money Transfers KYC Challenger Fintech Digital Banking US Banks Market research Customer experience UX
FinTech Insights Spotlight: Chase
27th August 2021 11 min read
FinTech Insights Spotlight: Chase
It’s time for another FinTech Insights Spotlight! So far, in our two previous monthly blogs we shed light on two Challengers banks that have taken...
Read more
FinTech Insights Fintech Battle of the Challengers Digital Banking Wealth management UX US Challengers
Battle of the US Challengers: Investments
19th August 2021 16 min read
Battle of the US Challengers: Investments
Welcome back to the Battle of the US Challengers! This the 5th installment to our 6-part series. So far we have examined our 13 Challengers according...
Read more
FinTech Insights Challenger Fintech Functionality Digital Banking US Banks Alerts
FinTech Bites: Video Banking
12th August 2021 11 min read
FinTech Bites: Video Banking
It’s another FinTech Bite and we are pumped to discuss what has been most talked about top within our fintech analysts' team. For this month what has...
Read more
FinTech Insights High Street Banks Fintech Explore insight Digital Banking US Banks Wealth management Customer experience UX
Bank of America vs M&T Bank: a Digital Banking Comparison
6th August 2021 17 min read
Bank of America vs M&T Bank: a Digital Banking Comparison
The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and...
Read more
FinTech Insights Challenger Fintech Digital Banking US Banks Customer experience UX Support
Digital Banking Features that Matter: Support
29th July 2021 14 min read
Digital Banking Features that Matter: Support
A month ago, to honor the most intuitive and helpful digital banking features that help customers, we launched Digital Banking Features that Matter....
Read more
FinTech Insights Challenger UK Banks Fintech Digital Banking Customer experience UX
FinTech Insights Spotlight: Starling Bank
23th July 2021 13 min read
FinTech Insights Spotlight: Starling Bank
Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try...
Read more
FinTech Insights Fintech Battle of the Challengers Digital Banking Wealth management UX US Challengers
Battle of the US Challengers: Budgeting
15th July 2021 14 min read
Battle of the US Challengers: Budgeting
Welcome to our fourth episode of Battle of the US Challengers! As we mentioned in our previous installment, Episode 3: Help me Save Towards my Goal...
Read more
FinTech Insights Challenger Fintech Functionality Digital Banking US Banks Alerts
FinTech Bites: Notification Alerts
8th July 2021 9 min read
FinTech Bites: Notification Alerts
Another month, another FinTech Bite. As always we will be discussing what has been most exciting and intriguing to our analysts team. In previous...
Read more
FinTech Insights Challenger Fintech Digital Banking US Banks Customer experience UX Subscription
Digital banking features that matter: Subscriptions Management
30th June 2021 11 min read
Digital banking features that matter: Subscriptions Management
Intuitive features are what make a digital banking design memorable and lovable to customers. To honor the most exciting features out there, the...
Read more
FinTech Insights Fintech Battle of the Challengers Digital Banking US Banks UX
Battle of the US Challengers: Help me Save Towards my Goal
17th June 2021 16 min read
Battle of the US Challengers: Help me Save Towards my Goal
Welcome to our third episode of Battle of the Challengers US! In our previous episodes we have pitched our competing Challengers against each other...
Read more
FinTech Insights Challenger UK Banks Fintech Digital Banking US Banks Wealth management UX Crypto
5 digital banking feature sets to make you the customers go-to-bank
10th June 2021 14 min read
5 digital banking feature sets to make you the customers go-to-bank
The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market....
Read more
FinTech Insights Money Transfers KYC Challenger Fintech Digital Banking US Banks Market research Customer experience UX
FinTech Insights Spotlight: Chime
4th June 2021 11 min read
FinTech Insights Spotlight: Chime
Welcome to the FinTech Insights Spotlight series! We are thrilled to be embarking on this new series with you! The FinTech Insights Spotlight series...
Read more
FinTech Insights Fintech Battle of the Challengers Digital Banking US Banks UX
Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay
20th May 2021 13 min read
Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay
Welcome back to another series of Battle of the Challengers US! We are thrilled to be back with Episode 2 of Battle of the Challengers US. Last time...
Read more
Fintech Functionality Digital Banking Wealth management Crypto
Fintech Bites: a case of Cryptocurrency
13th May 2021 7 min read
Fintech Bites: a case of Cryptocurrency
Fintech Bites has always been about our inside the team conversations we have about fintech and digital banking in general.
Read more
FinTech Insights Challenger UK Banks Fintech Digital Banking US Banks Customer experience UX
Is your digital onboarding process driving new customers away?
29th April 2021 12 min read
Is your digital onboarding process driving new customers away?
The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)...
Read more
FinTech Insights Challenger Fintech Digital Banking US Banks Customer experience UX
Digital banking features that simplify money management: best UX journeys
25th March 2021 14 min read
Digital banking features that simplify money management: best UX journeys
Earlier in one of our blogs we talked about the features that help customers manage their money through their digital banking mobile applications and...
Read more
Fintech Functionality Digital Banking Product Development Wealth management
Why should banks include wealth management features in their digital offerings?
12th March 2021 13 min read
Why should banks include wealth management features in their digital offerings?
For quite a while investing was considered a niche activity, exclusive to high street investors, the wealthy and the extremely wealthy. Then the...
Read more
FinTech Insights Fintech Functionality Digital Banking
Why does FinTech Insights use Functionalities?
3rd March 2021 8 min read
Why does FinTech Insights use Functionalities?
In a previous blog post we have talked about different aspects of our digital banking research platform, . We have discussed our Perfect 1000 UX...
Read more
FinTech Insights Challenger Fintech Functionality Digital Banking Product Development US Banks
Fintech Bites: “Split the Bill” functionality in the US market
25th February 2021 18 min read
Fintech Bites: “Split the Bill” functionality in the US market
The pandemic has arguably halted most interactions between people. But, with restaurants, coffee shops and bars slowly opening up again, and the...
Read more
FinTech Insights Challenger Fintech Bites
Fintech Bites: Functionality Ranking — USA Challenger Banks
1st October 2020 7 min read
Fintech Bites: Functionality Ranking — USA Challenger Banks
This month, and for this cup of our hot black coffee, we have chosen to take a closer look to the challenger banks in the USA.
Read more
Junior Accounts Fintech Bites Functionality
Fintech Bites: 5 Key Functionalities in Junior Accounts
27th August 2020 6 min read
Fintech Bites: 5 Key Functionalities in Junior Accounts
Next hot (like our morning coffee) topic of discussion these days is the hype surrounding Junior accounts.
Read more
UK Banks Fintech Bites Fintech
Fintech Bites: Functionality Ranking — UK High Street Banks
27th July 2020 5 min read
Fintech Bites: Functionality Ranking — UK High Street Banks
Fun little story for you... If you know us, you know we love our morning coffee in the office, during which the hot topics of talk include a little...
Read more