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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research; plus, they enable asynchronous communication and are available 24/7 — research from Zendesk found.
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
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Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the.
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The US challenger bank market in 2024: Who is leading the charge?
23th September 2024 2 min read
The US challenger bank market in 2024: Who is leading the charge?
It's been two years of economic uncertainty and record-low funding, but US challenger.
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FinTech Insights KYC Challenger Fintech Battle of the Challengers
Battle of the Challenger Banks: Account Opening & e-KYC
25th January 2023 329 min read
Battle of the Challenger Banks: Account Opening & e-KYC
Welcome to our very first Battle of the Challengers!
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FinTech Insights Challenger UK Banks Fintech Digital Banking US Banks Market research Financial Literacy
A quick guide to effective competitive digital banking analysis
6th May 2021 13 min read
A quick guide to effective competitive digital banking analysis
A few weeks ago we discussed the major issues that lead to ineffective comparative research. We talked about the importance of informative competitor...
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FinTech Insights Challenger Fintech Digital Banking Financial Literacy Latam banks
7 ways that Latam banks can promote financial education
22th April 2021 16 min read
7 ways that Latam banks can promote financial education
Carlos lives in Chile and was never approved for a bank account. Whenever he wants to send money back to his home country, Paraguay, he’s required to...
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FinTech Insights Fintech Battle of the Challengers Digital Banking US Banks UX
Battle of the US Challengers: Digital Onboarding and KYC
15th April 2021 17 min read
Battle of the US Challengers: Digital Onboarding and KYC
Welcome back to another series of Battle of the Challenger banks! We are thrilled to be back and starting on another series of Battle of the...
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FinTech Insights UK Banks Fintech Functionality Digital Banking US Banks Customer experience
8 Digital banking features to simplify customers' money management
17th March 2021 12 min read
8 Digital banking features to simplify customers' money management
Banking is central to the financial livelihood of our daily lives. A few years ago the case was that people would have to wait in lines in front of...
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FinTech Insights UK Banks Fintech Digital Banking Product Development US Banks Market research
Why is your bank’s competitor analysis not conclusive enough?
10th March 2021 11 min read
Why is your bank’s competitor analysis not conclusive enough?
Competitor analysis is innate in the growth strategy of every bank and fintech. Its primary goal is to keep the company’s trajectory forward by...
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FinTech Insights Fintech Digital Banking Women in fintech
3 Ways to Empower Women in Fintech
9th March 2021 17 min read
3 Ways to Empower Women in Fintech
In a discussion I had a couple of weeks ago, I asked my friends the following simple question: “When you hear the word fintech, what type of person...
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FinTech Insights Fintech Explore insight Digital Banking Product Development Product development problems
The jarring issues that slow down digital banking product development
23th February 2021 13 min read
The jarring issues that slow down digital banking product development
Product development is the intricate process where an ideation of a digital banking feature is slowly being fleshed out into a reality. From the...
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FinTech Insights Fintech
UK banks and challengers ranked: from on-boarding to app functionality
4th December 2020 2 min read
UK banks and challengers ranked: from on-boarding to app functionality
An emergence of new technology and new start-up participants in the banking sector has caused a stir in recent years.
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FinTech Insights Challenger Battle of the Challengers
Battle of the Challenger Banks: Help me build towards my wealth!
19th November 2020 337 min read
Battle of the Challenger Banks: Help me build towards my wealth!
Welcome bank to another Battle of Challengers!
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Challenger Fintech Bites Fintech
On the lookout: New neobanks that are worth the try!
4th November 2020 11 min read
On the lookout: New neobanks that are worth the try!
One of the many perks of working in the team of FinTech Insights, is taking a look at banks from all over the world. More than that, our team of...
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FinTech Insights Challenger Fintech Battle of the Challengers
Battle of the Challenger Banks: Can you block my Card?
15th October 2020 76 min read
Battle of the Challenger Banks: Can you block my Card?
Welcome back everyone to another Battle of Challengers!
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Challenger Fintech Functionality Battle of the Challengers
Battle of the Challenger Banks: What Support do you Offer?
17th September 2020 107 min read
Battle of the Challenger Banks: What Support do you Offer?
Welcome back everyone to another Battle of Challengers!
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FinTech Insights KYC Challenger High Street Banks
Account Opening & KYC Chime vs Wells Fargo
10th September 2020 154 min read
Account Opening & KYC Chime vs Wells Fargo
Did you know that the US has the second most competitive economy in the world, based on the Global Competitiveness Index, as Visual Capitalists...
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Money Transfers Challenger Fintech Battle of the Challengers
Battle of the Challenger Banks: Transferring Money within the EU
20th August 2020 276 min read
Battle of the Challenger Banks: Transferring Money within the EU
Welcome back to the Battle of the Challengers!
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FinTech Insights Challenger Fintech Battle of the Challengers Digital Banking
Battle of the Challenger Banks: The Intro
13th July 2020 43 min read
Battle of the Challenger Banks: The Intro
Welcome to the Battle of the Challengers!
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FinTech Insights Explore insight Digital Banking
Learning from your competitors: How FinTech Insights measures UX
10th July 2020 19 min read
Learning from your competitors: How FinTech Insights measures UX
Picking a bank used to be about things like who had the most conveniently-located branches, the best opening hours, and the most ATMs. Then,...
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