Blog
Europe vs the US: Where is online card management more convenient?
17th December 2024 2 min read
Europe vs the US: Where is online card management more convenient?
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
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Wealth management's shift: Which US banks and challengers will lead?
10th December 2024 3 min read
Wealth management's shift: Which US banks and challengers will lead?
$84 trillion. That's how much wealth will change hands over the next twenty years,.
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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could.
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
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Wealth management's shift: Which US banks and challengers will lead?
10th December 2024 3 min read
Wealth management's shift: Which US banks and challengers will lead?
$84 trillion. That's how much wealth will change hands over the next twenty years, according to consulting firm Cerulli Associates — about four times...
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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;...
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Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say...
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How US banks face fraud: The critical first login from a new device
6th September 2024 1 min read
How US banks face fraud: The critical first login from a new device
With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks...
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US legacy banks vs challengers: Do challengers still have the edge?
15th May 2024 1 min read
US legacy banks vs challengers: Do challengers still have the edge?
When the first challengers hit the market in the early 2010s, they instantly outclassed incumbents.
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Where credit unions must invest to unlock their digital potential
23th April 2024 2 min read
Where credit unions must invest to unlock their digital potential
Banks and credit unions used to be distinct. Banks had the wider product range. Credit unions were more community-focused.
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Introducing FinTech Insights GPT
26th January 2024 2 min read
Introducing FinTech Insights GPT
Instant answers to all your burning digital banking research questions In digital banking, competitive analysis is a serious drain on scarce...
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Banking Apps Are All Alike — But Consumers Clamor for New Features
13th October 2022 3 min read
Banking Apps Are All Alike — But Consumers Clamor for New Features
Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with...
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The Battle for Consumer Attention in the Digital Banking War
28th July 2022 3 min read
The Battle for Consumer Attention in the Digital Banking War
The neobank sector is currently challenged by a global funding squeeze. But incumbents must realize that neobank competition is not going away. New...
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How to stop releasing digital banking features that are already obsolete
7th April 2022 7 min read
How to stop releasing digital banking features that are already obsolete
How do we stay ahead of our competitors? For many digital banking teams, it's an increasingly difficult question to answer.
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Insider Intelligence & FinTech Insights: A truly powerful collaboration
29th November 2021 3 min read
Insider Intelligence & FinTech Insights: A truly powerful collaboration
We are proud to announce our collaboration with Insider Intelligence on their newest US Banks study. Having already worked on Insider's "UK Mobile...
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The USA market: are EU-based Challengers coming to rustle up some feathers?
16th February 2021 1 min read
The USA market: are EU-based Challengers coming to rustle up some feathers?
COVID-19’s ongoing impact on the world has certainly influenced the position of a number of Challenger banks in the US market, which are taking...
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Who Wins the UX Arms Race: Traditional Banks or Neobanks?
11th February 2021 1 min read
Who Wins the UX Arms Race: Traditional Banks or Neobanks?
Some people within banking may object to a direct comparison between a large regulated financial institution and challenger bank.
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We redesigned our digital presence and… we are live!
24th June 2020 3 min read
We redesigned our digital presence and… we are live!
Welcome to the new and updated digital presence of Scientia. If you knew us before, you will probably notice that a lot has changed. To those who are...
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