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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research; plus, they enable asynchronous communication and are available 24/7 — research from Zendesk found.
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
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Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the.
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The US challenger bank market in 2024: Who is leading the charge?
23th September 2024 2 min read
The US challenger bank market in 2024: Who is leading the charge?
It's been two years of economic uncertainty and record-low funding, but US challenger.
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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;...
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FinTech Insights Digital Banking US Banks Market research US Challengers digital banking research fraud authentication
Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say...
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FinTech Insights Digital Banking US Banks Market research US Challengers digital banking research fraud
How US banks face fraud: The critical first login from a new device
6th September 2024 1 min read
How US banks face fraud: The critical first login from a new device
With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks...
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FinTech Insights Digital Banking US Banks Market research US Challengers digital banking research
US legacy banks vs challengers: Do challengers still have the edge?
15th May 2024 1 min read
US legacy banks vs challengers: Do challengers still have the edge?
When the first challengers hit the market in the early 2010s, they instantly outclassed incumbents.
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Where credit unions must invest to unlock their digital potential
23th April 2024 2 min read
Where credit unions must invest to unlock their digital potential
Banks and credit unions used to be distinct. Banks had the wider product range. Credit unions were more community-focused.
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FinTech Insights Digital Banking Product Development Market research digital banking research
Introducing FinTech Insights GPT
26th January 2024 2 min read
Introducing FinTech Insights GPT
Instant answers to all your burning digital banking research questions In digital banking, competitive analysis is a serious drain on scarce...
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FinTech Insights Fintech Digital Banking Product Development US Banks Market research digital banking research
Banking Apps Are All Alike — But Consumers Clamor for New Features
13th October 2022 3 min read
Banking Apps Are All Alike — But Consumers Clamor for New Features
Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with...
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FinTech Insights Digital Banking Product Development Market research digital banking research
The Battle for Consumer Attention in the Digital Banking War
28th July 2022 3 min read
The Battle for Consumer Attention in the Digital Banking War
The neobank sector is currently challenged by a global funding squeeze. But incumbents must realize that neobank competition is not going away. New...
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Product Development Market research
How to stop releasing digital banking features that are already obsolete
7th April 2022 7 min read
How to stop releasing digital banking features that are already obsolete
How do we stay ahead of our competitors? For many digital banking teams, it's an increasingly difficult question to answer.
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Company News
Insider Intelligence & FinTech Insights: A truly powerful collaboration
29th November 2021 3 min read
Insider Intelligence & FinTech Insights: A truly powerful collaboration
We are proud to announce our collaboration with Insider Intelligence on their newest US Banks study. Having already worked on Insider's "UK Mobile...
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The USA market: are EU-based Challengers coming to rustle up some feathers?
16th February 2021 1 min read
The USA market: are EU-based Challengers coming to rustle up some feathers?
COVID-19’s ongoing impact on the world has certainly influenced the position of a number of Challenger banks in the US market, which are taking...
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Who Wins the UX Arms Race: Traditional Banks or Neobanks?
11th February 2021 1 min read
Who Wins the UX Arms Race: Traditional Banks or Neobanks?
Some people within banking may object to a direct comparison between a large regulated financial institution and challenger bank.
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Company News
We redesigned our digital presence and… we are live!
24th June 2020 3 min read
We redesigned our digital presence and… we are live!
Welcome to the new and updated digital presence of Scientia. If you knew us before, you will probably notice that a lot has changed. To those who are...
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