Blog
Europe vs the US: Where is online card management more convenient?
17th December 2024 2 min read
Europe vs the US: Where is online card management more convenient?
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
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Wealth management's shift: Which US banks and challengers will lead?
10th December 2024 3 min read
Wealth management's shift: Which US banks and challengers will lead?
$84 trillion. That's how much wealth will change hands over the next twenty years,.
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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could.
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank..
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Europe vs the US: Where is online card management more convenient?
17th December 2024 2 min read
Europe vs the US: Where is online card management more convenient?
While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.
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Wealth management's shift: Which US banks and challengers will lead?
10th December 2024 3 min read
Wealth management's shift: Which US banks and challengers will lead?
$84 trillion. That's how much wealth will change hands over the next twenty years, according to consulting firm Cerulli Associates — about four times...
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What is the current state of chatbots in mobile banking?
18th November 2024 1 min read
What is the current state of chatbots in mobile banking?
While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;...
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The money transfer olympics: Can US legacy banks go for gold in 2024?
5th November 2024 1 min read
The money transfer olympics: Can US legacy banks go for gold in 2024?
When Americans transfer money electronically, they don't typically turn to their bank. More often than not, they use a P2P app.
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Which US Bank or Challenger Offers the Best In-App Authentication?
10th October 2024 2 min read
Which US Bank or Challenger Offers the Best In-App Authentication?
While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say...
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The US challenger bank market in 2024: Who is leading the charge?
23th September 2024 2 min read
The US challenger bank market in 2024: Who is leading the charge?
It's been two years of economic uncertainty and record-low funding, but US challenger banks seem to have found a way through.
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How US banks face fraud: The critical first login from a new device
6th September 2024 1 min read
How US banks face fraud: The critical first login from a new device
With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks...
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How to find must have and differentiating features in your market
7th June 2024 1 min read
How to find must have and differentiating features in your market
Discover which features are considered must-haves in a chosen market and which could be key differentiators, compared to the competition. Find out...
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How to find out how a competitor implements a specific feature
16th May 2024 1 min read
How to find out how a competitor implements a specific feature
Explore how any of your competitors has implemented a specific feature, in any channel, and save months of trial and error.
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US legacy banks vs challengers: Do challengers still have the edge?
15th May 2024 1 min read
US legacy banks vs challengers: Do challengers still have the edge?
When the first challengers hit the market in the early 2010s, they instantly outclassed incumbents.
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View a feature's evolution with FinTech Insights' history button
30th April 2024 2 min read
View a feature's evolution with FinTech Insights' history button
Drill down into how specific features within a competitor's digital banking product change over time
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How to perform a Gap Analysis
29th April 2024 1 min read
How to perform a Gap Analysis
Discover how to perform a Gap Analysis on FinTech Insights, to uncover where you excel and where you fall short in your market.
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Where credit unions must invest to unlock their digital potential
23th April 2024 2 min read
Where credit unions must invest to unlock their digital potential
Banks and credit unions used to be distinct. Banks had the wider product range. Credit unions were more community-focused.
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Digital differentiation: How has US banking evolved since 2022?
17th April 2024 1 min read
Digital differentiation: How has US banking evolved since 2022?
Banks have been dealing with digitalization for over a decade. But, despite record investment — in 2023, technology budgets reached $652.1 billion —...
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How to pinpoint the best UX for any user journey
10th April 2024 1 min read
How to pinpoint the best UX for any user journey
Learn how to find the best UX for any user journey on FinTech Insights and uncover best-in-class implementations.
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New FinTech Insights feature alert: Historical functionality change
10th April 2024 1 min read
New FinTech Insights feature alert: Historical functionality change
Track your competitors' evolution, and understand its impact on your digital banking offering.
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Are banks doing enough to meet regional payment preferences?
7th February 2024 1 min read
Are banks doing enough to meet regional payment preferences?
Like language, cuisine, and customs, payment preferences vary — sometimes drastically — by region.
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Introducing FinTech Insights GPT
26th January 2024 2 min read
Introducing FinTech Insights GPT
Instant answers to all your burning digital banking research questions In digital banking, competitive analysis is a serious drain on scarce...
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FinTech Insights Powers novobanco's Digital Banking Innovation
11th July 2023 3 min read
FinTech Insights Powers novobanco's Digital Banking Innovation
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Nubank vs Revolut: Who will come out on top in Brazil?
4th July 2023 1 min read
Nubank vs Revolut: Who will come out on top in Brazil?
It's official. Revolut, Europe's most valuable startup, has launched in Brazil. Which means that, after years of absolute dominance, Nubank now faces...
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Mobile banking features: what are the must-haves in 2023?
27th June 2023 2 min read
Mobile banking features: what are the must-haves in 2023?
Do you offer the right set of mobile banking features, or are your app's capabilities holding you back?
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KYC Requirements for Banks
30th May 2023 1 min read
KYC Requirements for Banks
What is KYC for digital banking? KYC stands for Know Your Customer. It is a process used by digital banking institutions to verify the identity of...
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How to use digital banking research to build standout user experiences
11th April 2023 16 min read
How to use digital banking research to build standout user experiences
"How does our mobile banking offering stack up?" "Which mobile banking features should we be focusing our efforts on?" "And how do we make sure we...
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Battle of the Challenger Banks: Account Opening & e-KYC
25th January 2023 329 min read
Battle of the Challenger Banks: Account Opening & e-KYC
Welcome to our very first Battle of the Challengers!
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Banking Apps Are All Alike — But Consumers Clamor for New Features
13th October 2022 3 min read
Banking Apps Are All Alike — But Consumers Clamor for New Features
Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with...
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Where do credit unions stand in the US digital banking market?
30th August 2022 2 min read
Where do credit unions stand in the US digital banking market?
When St Mary's Cooperative Credit Association, the first US credit union, opened its doors in 1909, it was a radical alternative to mainstream...
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The Battle for Consumer Attention in the Digital Banking War
28th July 2022 3 min read
The Battle for Consumer Attention in the Digital Banking War
The neobank sector is currently challenged by a global funding squeeze. But incumbents must realize that neobank competition is not going away. New...
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Is cross-channel UX consistency in digital banking overrated?
22th July 2022 1 min read
Is cross-channel UX consistency in digital banking overrated?
Implementing a similar feature set and user interface across your web and mobile offerings is often regarded as a fundamental element of good UX. It...
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How to stop releasing digital banking features that are already obsolete
7th April 2022 7 min read
How to stop releasing digital banking features that are already obsolete
How do we stay ahead of our competitors? For many digital banking teams, it's an increasingly difficult question to answer.
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Competitive analysis: why opening multiple bank accounts will not work
8th March 2022 11 min read
Competitive analysis: why opening multiple bank accounts will not work
Staying up-to-date with the digital banking industry by finding out what your competitors are up to, is an essential part of the marketing process.
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Insider Intelligence & FinTech Insights: A truly powerful collaboration
29th November 2021 3 min read
Insider Intelligence & FinTech Insights: A truly powerful collaboration
We are proud to announce our collaboration with Insider Intelligence on their newest US Banks study. Having already worked on Insider's "UK Mobile...
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Battle of the US Challengers: Support
16th September 2021 15 min read
Battle of the US Challengers: Support
Welcome to the Final Battle of the US Challengers It has been another great journey for our team, discovering the potential of Challenger banks in...
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FinTech Insights Spotlight: Chase
27th August 2021 11 min read
FinTech Insights Spotlight: Chase
It’s time for another FinTech Insights Spotlight! So far, in our two previous monthly blogs we shed light on two Challengers banks that have taken...
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Battle of the US Challengers: Investments
19th August 2021 16 min read
Battle of the US Challengers: Investments
Welcome back to the Battle of the US Challengers! This the 5th installment to our 6-part series. So far we have examined our 13 Challengers according...
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FinTech Bites: Video Banking
12th August 2021 11 min read
FinTech Bites: Video Banking
It’s another FinTech Bite and we are pumped to discuss what has been most talked about top within our fintech analysts' team. For this month what has...
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Bank of America vs M&T Bank: a Digital Banking Comparison
6th August 2021 17 min read
Bank of America vs M&T Bank: a Digital Banking Comparison
The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and...
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Digital Banking Features that Matter: Support
29th July 2021 14 min read
Digital Banking Features that Matter: Support
A month ago, to honor the most intuitive and helpful digital banking features that help customers, we launched Digital Banking Features that Matter....
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FinTech Insights: Improve your Digital Banking Feature Set
27th July 2021 9 min read
FinTech Insights: Improve your Digital Banking Feature Set
The product development of a digital banking product is more often than not a lengthy and expensive process. From analyzing the market, conducting...
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FinTech Insights Spotlight: Starling Bank
23th July 2021 13 min read
FinTech Insights Spotlight: Starling Bank
Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try...
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Battle of the US Challengers: Budgeting
15th July 2021 14 min read
Battle of the US Challengers: Budgeting
Welcome to our fourth episode of Battle of the US Challengers! As we mentioned in our previous installment, Episode 3: Help me Save Towards my Goal...
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FinTech Bites: Notification Alerts
8th July 2021 9 min read
FinTech Bites: Notification Alerts
Another month, another FinTech Bite. As always we will be discussing what has been most exciting and intriguing to our analysts team. In previous...
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Banks that Cater Specific Customers
6th July 2021 13 min read
Banks that Cater Specific Customers
Which is your target audience? What customer segment does your digital bank cater to most? Is it all customers across all ages or is it an ultra...
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Digital banking features that matter: Subscriptions Management
30th June 2021 11 min read
Digital banking features that matter: Subscriptions Management
Intuitive features are what make a digital banking design memorable and lovable to customers. To honor the most exciting features out there, the...
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FinTech Insights: know how all customers experience your user journeys
24th June 2021 5 min read
FinTech Insights: know how all customers experience your user journeys
If you're not a niche bank or fintech serving a specific target audience like Millennials, doctors, LGBTQi+, you’ve probably had headaches about...
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Battle of the US Challengers: Help me Save Towards my Goal
17th June 2021 16 min read
Battle of the US Challengers: Help me Save Towards my Goal
Welcome to our third episode of Battle of the Challengers US! In our previous episodes we have pitched our competing Challengers against each other...
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5 digital banking feature sets to make you the customers go-to-bank
10th June 2021 14 min read
5 digital banking feature sets to make you the customers go-to-bank
The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market....
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FinTech Insights Spotlight: Chime
4th June 2021 11 min read
FinTech Insights Spotlight: Chime
Welcome to the FinTech Insights Spotlight series! We are thrilled to be embarking on this new series with you! The FinTech Insights Spotlight series...
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How to avoid a total team burnout with FinTech Insights
27th May 2021 7 min read
How to avoid a total team burnout with FinTech Insights
Too often product development of a new digital offering becomes extremely tiring for teams. Having to spend weeks to figure out how to design...
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Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay
20th May 2021 13 min read
Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay
Welcome back to another series of Battle of the Challengers US! We are thrilled to be back with Episode 2 of Battle of the Challengers US. Last time...
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Fintech Bites: a case of Cryptocurrency
13th May 2021 7 min read
Fintech Bites: a case of Cryptocurrency
Fintech Bites has always been about our inside the team conversations we have about fintech and digital banking in general.
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A quick guide to effective competitive digital banking analysis
6th May 2021 13 min read
A quick guide to effective competitive digital banking analysis
A few weeks ago we discussed the major issues that lead to ineffective comparative research. We talked about the importance of informative competitor...
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Is your digital onboarding process driving new customers away?
29th April 2021 12 min read
Is your digital onboarding process driving new customers away?
The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)...
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7 ways that Latam banks can promote financial education
22th April 2021 16 min read
7 ways that Latam banks can promote financial education
Carlos lives in Chile and was never approved for a bank account. Whenever he wants to send money back to his home country, Paraguay, he’s required to...
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Battle of the US Challengers: Digital Onboarding and KYC
15th April 2021 17 min read
Battle of the US Challengers: Digital Onboarding and KYC
Welcome back to another series of Battle of the Challenger banks! We are thrilled to be back and starting on another series of Battle of the...
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Streamline your competitor analysis with FinTech Insights
8th April 2021 9 min read
Streamline your competitor analysis with FinTech Insights
Competitor analysis sets the tone for a smooth digital banking product development. It can however sometimes be inconclusive and leave you with a...
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Innovation through benchmarking: a Breaking Banks podcast
1st April 2021 6 min read
Innovation through benchmarking: a Breaking Banks podcast
Back in January we were delighted to participate in the Breaking Banks fintech podcast Episode 372: The Nitty Gritty of Innovation. Our very own VP...
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FinTech Insights: decrease your digital banking offerings development cost
31th March 2021 6 min read
FinTech Insights: decrease your digital banking offerings development cost
Budgeting for the product development process of a digital banking offering is a thorny issue for many teams. The increased time needed to roll out a...
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Digital banking features that simplify money management: best UX journeys
25th March 2021 14 min read
Digital banking features that simplify money management: best UX journeys
Earlier in one of our blogs we talked about the features that help customers manage their money through their digital banking mobile applications and...
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6 green banking initiatives that inspire customers into action
23th March 2021 18 min read
6 green banking initiatives that inspire customers into action
Sustainability is no longer a strategic decision in banking. Climate change is at our doorstep and banks worldwide must consider an...
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Keep up with and get ahead of digital banking innovation
19th March 2021 6 min read
Keep up with and get ahead of digital banking innovation
Imagine if you didn’t have to spend most of your day designing the same user journey paths with their myriad iterations, while struggling to jump...
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8 Digital banking features to simplify customers' money management
17th March 2021 12 min read
8 Digital banking features to simplify customers' money management
Banking is central to the financial livelihood of our daily lives. A few years ago the case was that people would have to wait in lines in front of...
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Why should banks include wealth management features in their digital offerings?
12th March 2021 13 min read
Why should banks include wealth management features in their digital offerings?
For quite a while investing was considered a niche activity, exclusive to high street investors, the wealthy and the extremely wealthy. Then the...
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Why is your bank’s competitor analysis not conclusive enough?
10th March 2021 11 min read
Why is your bank’s competitor analysis not conclusive enough?
Competitor analysis is innate in the growth strategy of every bank and fintech. Its primary goal is to keep the company’s trajectory forward by...
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3 Ways to Empower Women in Fintech
9th March 2021 17 min read
3 Ways to Empower Women in Fintech
In a discussion I had a couple of weeks ago, I asked my friends the following simple question: “When you hear the word fintech, what type of person...
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The Women of Scientia discuss working in the Fintech industry
8th March 2021 8 min read
The Women of Scientia discuss working in the Fintech industry
With International Women's Day coming up we thought it would be best to hear from our colleagues on what it feels to be a woman in Scientia.
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Why does FinTech Insights use Functionalities?
3rd March 2021 8 min read
Why does FinTech Insights use Functionalities?
In a previous blog post we have talked about different aspects of our digital banking research platform, . We have discussed our Perfect 1000 UX...
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Fintech Bites: “Split the Bill” functionality in the US market
25th February 2021 18 min read
Fintech Bites: “Split the Bill” functionality in the US market
The pandemic has arguably halted most interactions between people. But, with restaurants, coffee shops and bars slowly opening up again, and the...
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The jarring issues that slow down digital banking product development
23th February 2021 13 min read
The jarring issues that slow down digital banking product development
Product development is the intricate process where an ideation of a digital banking feature is slowly being fleshed out into a reality. From the...
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Analysis paralysis: minimize this toxic trend in digital product development
19th February 2021 5 min read
Analysis paralysis: minimize this toxic trend in digital product development
There is a solution that reduces “analysis paralysis” in digital banking product development. Going through numerous iterations in order to reach a...
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FinTech Insights: reduce your go-to-market time while offering the best UX design
17th February 2021 6 min read
FinTech Insights: reduce your go-to-market time while offering the best UX design
Product development can become a very lengthy process that allows you little room to think outside the box about how to make a difference with your...
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The USA market: are EU-based Challengers coming to rustle up some feathers?
16th February 2021 1 min read
The USA market: are EU-based Challengers coming to rustle up some feathers?
COVID-19’s ongoing impact on the world has certainly influenced the position of a number of Challenger banks in the US market, which are taking...
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Who Wins the UX Arms Race: Traditional Banks or Neobanks?
11th February 2021 1 min read
Who Wins the UX Arms Race: Traditional Banks or Neobanks?
Some people within banking may object to a direct comparison between a large regulated financial institution and challenger bank.
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Agile framework: accelerate your digital banking product development
5th February 2021 12 min read
Agile framework: accelerate your digital banking product development
The current Landscape Traditionally, digital banking software development cycles lasted on average 2 years. And that might have been good enough a...
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Starling VS. Monzo: The Real Battle
7th December 2020 4 min read
Starling VS. Monzo: The Real Battle
As you can see, overtime there have been lot’s of discussions revolving around these two Challengers. Mainly because of the feud between Anne Boden...
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UK banks and challengers ranked: from on-boarding to app functionality
4th December 2020 2 min read
UK banks and challengers ranked: from on-boarding to app functionality
An emergence of new technology and new start-up participants in the banking sector has caused a stir in recent years.
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Battle of the Challenger Banks: Help me build towards my wealth!
19th November 2020 337 min read
Battle of the Challenger Banks: Help me build towards my wealth!
Welcome bank to another Battle of Challengers!
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On the lookout: New neobanks that are worth the try!
4th November 2020 11 min read
On the lookout: New neobanks that are worth the try!
One of the many perks of working in the team of FinTech Insights, is taking a look at banks from all over the world. More than that, our team of...
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Battle of the Challenger Banks: Can you block my Card?
15th October 2020 76 min read
Battle of the Challenger Banks: Can you block my Card?
Welcome back everyone to another Battle of Challengers!
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Fintech Bites: Functionality Ranking — USA Challenger Banks
1st October 2020 7 min read
Fintech Bites: Functionality Ranking — USA Challenger Banks
This month, and for this cup of our hot black coffee, we have chosen to take a closer look to the challenger banks in the USA.
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Battle of the Challenger Banks: What Support do you Offer?
17th September 2020 107 min read
Battle of the Challenger Banks: What Support do you Offer?
Welcome back everyone to another Battle of Challengers!
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Account Opening & KYC Chime vs Wells Fargo
10th September 2020 154 min read
Account Opening & KYC Chime vs Wells Fargo
Did you know that the US has the second most competitive economy in the world, based on the Global Competitiveness Index, as Visual Capitalists...
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Fintech Bites: 5 Key Functionalities in Junior Accounts
27th August 2020 6 min read
Fintech Bites: 5 Key Functionalities in Junior Accounts
Next hot (like our morning coffee) topic of discussion these days is the hype surrounding Junior accounts.
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Battle of the Challenger Banks: Transferring Money within the EU
20th August 2020 276 min read
Battle of the Challenger Banks: Transferring Money within the EU
Welcome back to the Battle of the Challengers!
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30th July 2020 5 min read
"We use Real Bank Accounts"... but why?
During the previous weeks, we published an article in which we talked about how some of the biggest Challenger Banks in Europe, measure up against...
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Fintech Bites: Functionality Ranking — UK High Street Banks
27th July 2020 5 min read
Fintech Bites: Functionality Ranking — UK High Street Banks
Fun little story for you... If you know us, you know we love our morning coffee in the office, during which the hot topics of talk include a little...
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Battle of the Challenger Banks: The Intro
13th July 2020 43 min read
Battle of the Challenger Banks: The Intro
Welcome to the Battle of the Challengers!
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Learning from your competitors: How FinTech Insights measures UX
10th July 2020 19 min read
Learning from your competitors: How FinTech Insights measures UX
Picking a bank used to be about things like who had the most conveniently-located branches, the best opening hours, and the most ATMs. Then,...
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We redesigned our digital presence and… we are live!
24th June 2020 3 min read
We redesigned our digital presence and… we are live!
Welcome to the new and updated digital presence of Scientia. If you knew us before, you will probably notice that a lot has changed. To those who are...
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