FinTech Insights Blog | FinTech Insights

New Releases

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

New Releases

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

New Releases

27th January 2025

Are Banking Apps Meeting the Mark on Personalization & Accessibility?

The discourse around personalization in banking often centers around product features. But while tailoring accounts, loans, and other products to..

20th March 2025

Personalized financial education & support: Which markets get it right

Access to personalized educational resources and support is one of the key priorities for banking consumers. 70% of respondents to a Sopra digital..

27th February 2025

Nubank vs Revolut, round 2: What if Nubank launched in Europe?

One year and eight months. That's how long it's been since Revolut, Europe's most valuable startup, launched its challenge to Nubank's dominance in..

27th January 2025

Are Banking Apps Meeting the Mark on Personalization & Accessibility?

The discourse around personalization in banking often centers around product features. But while tailoring accounts, loans, and other products to..

23rd January 2025

Could implementing these features boost banks' customer retention?

With a growing number of options at consumers' disposal, loyalty in banking is in increasingly short supply. And a key determinant of whether..

21st January 2025

How a Credit Union created a top app, 60% faster with FinTech Insights

$27.5 million, and 70%. The former is the average cost of a digital transformation project, according to the International Data Corporation's..

17th December 2024

Europe vs the US: Where is online card management more convenient?

While banking customers still value in-person interactions, they're increasingly reserved for complex needs like applying for a loan or mortgage.

10th December 2024

Wealth management's shift: Which US banks and challengers will lead?

$84 trillion. That's how much wealth will change hands over the next twenty years, according to consulting firm Cerulli Associates — about four times..

18th November 2024

What is the current state of chatbots in mobile banking?

While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research;..

5th November 2024

The money transfer olympics: Can US legacy banks go for gold in 2024?

When Americans transfer money electronically, they don't typically turn to their bank. More often than not, they use a P2P app.

10th October 2024

Which US Bank or Challenger Offers the Best In-App Authentication?

While a customer's first login from a new device — the moment when they connect the device to their account and confirm they really are who they say..

23rd September 2024

The US challenger bank market in 2024: Who is leading the charge?

It's been two years of economic uncertainty and record-low funding, but US challenger banks seem to have found a way through.

6th September 2024

How US banks face fraud: The critical first login from a new device

With fraudsters becoming ever more sophisticated — according to the Federal Trade Commission, fraud went up by 185.7% between 2020 and 2023 — banks..

7th June 2024

How to find must have and differentiating features in your market

Discover which features are considered must-haves in a chosen market and which could be key differentiators, compared to the competition. Find out..

16th May 2024

How to find out how a competitor implements a specific feature

Explore how any of your competitors has implemented a specific feature, in any channel, and save months of trial and error.

15th May 2024

US legacy banks vs challengers: Do challengers still have the edge?

When the first challengers hit the market in the early 2010s, they instantly outclassed incumbents.

30th April 2024

View a feature's evolution with FinTech Insights' history button

Drill down into how specific features within a competitor's digital banking product change over time

29th April 2024

How to perform a Gap Analysis

Discover how to perform a Gap Analysis on FinTech Insights, to uncover where you excel and where you fall short in your market.

23rd April 2024

Where credit unions must invest to unlock their digital potential

Banks and credit unions used to be distinct. Banks had the wider product range. Credit unions were more community-focused.

17th April 2024

Digital differentiation: How has US banking evolved since 2022?

Banks have been dealing with digitalization for over a decade. But, despite record investment — in 2023, technology budgets reached $652.1 billion —..

10th April 2024

How to pinpoint the best UX for any user journey

Learn how to find the best UX for any user journey on FinTech Insights and uncover best-in-class implementations.

10th April 2024

New FinTech Insights feature alert: Historical functionality change

Track your competitors' evolution, and understand its impact on your digital banking offering.

7th February 2024

Are banks doing enough to meet regional payment preferences?

Like language, cuisine, and customs, payment preferences vary — sometimes drastically — by region.

26th January 2024

Introducing FinTech Insights GPT

Instant answers to all your burning digital banking research questions In digital banking, competitive analysis is a serious drain on scarce..

11th July 2023

FinTech Insights Powers novobanco's Digital Banking Innovation

FinTech Insights, the comprehensive digital banking research platform, is pleased to announce its successful collaboration with novobanco on the..

4th July 2023

Nubank vs Revolut: Who will come out on top in Brazil?

It's official. Revolut, Europe's most valuable startup, has launched in Brazil. Which means that, after years of absolute dominance, Nubank now faces..

27th June 2023

Mobile banking features: what are the must-haves in 2023?

Do you offer the right set of mobile banking features, or are your app's capabilities holding you back?

30th May 2023

KYC Requirements for Banks

What is KYC for digital banking? KYC stands for Know Your Customer. It is a process used by digital banking institutions to verify the identity of..

11th April 2023

How to use digital banking research to build standout user experiences

"How does our mobile banking offering stack up?" "Which mobile banking features should we be focusing our efforts on?" "And how do we make sure we..

25th January 2023

Battle of the Challenger Banks: Account Opening & e-KYC

Welcome to our very first Battle of the Challengers! In this post we are going to be covering one of the most buzz-worthy topics in the Fintech..

13th October 2022

Banking Apps Are All Alike — But Consumers Clamor for New Features

Consumers are ready for mobile banking app innovation — especially in e-wallets, junior accounts and wealth management. Banks can differentiate with..

30th August 2022

Where do credit unions stand in the US digital banking market?

When St Mary's Cooperative Credit Association, the first US credit union, opened its doors in 1909, it was a radical alternative to mainstream..

28th July 2022

The Battle for Consumer Attention in the Digital Banking War

The neobank sector is currently challenged by a global funding squeeze. But incumbents must realize that neobank competition is not going away. New..

22nd July 2022

Is cross-channel UX consistency in digital banking overrated?

Implementing a similar feature set and user interface across your web and mobile offerings is often regarded as a fundamental element of good UX. It..

7th April 2022

How to stop releasing digital banking features that are already obsolete

How do we stay ahead of our competitors? For many digital banking teams, it's an increasingly difficult question to answer.

8th March 2022

Competitive analysis: why opening multiple bank accounts will not work

Staying up-to-date with the digital banking industry by finding out what your competitors are up to, is an essential part of the marketing process.

29th November 2021

Insider Intelligence & FinTech Insights: A truly powerful collaboration

We are proud to announce our collaboration with Insider Intelligence on their newest US Banks study. Having already worked on Insider's "UK Mobile..

16th September 2021

Battle of the US Challengers: Support

Welcome to the Final Battle of the US Challengers It has been another great journey for our team, discovering the potential of Challenger banks in..

27th August 2021

FinTech Insights Spotlight: Chase

It’s time for another FinTech Insights Spotlight! So far, in our two previous monthly blogs we shed light on two Challengers banks that have taken..

19th August 2021

Battle of the US Challengers: Investments

Welcome back to the Battle of the US Challengers! This the 5th installment to our 6-part series. So far we have examined our 13 Challengers according..

12th August 2021

FinTech Bites: Video Banking

It’s another FinTech Bite and we are pumped to discuss what has been most talked about top within our fintech analysts' team. For this month what has..

6th August 2021

Bank of America vs M&T Bank: a Digital Banking Comparison

The US digital banking market undoubtedly represents one of the most competitive globally. With hundreds of Legacy, Regional banks, Credit Unions and..

29th July 2021

Digital Banking Features that Matter: Support

A month ago, to honor the most intuitive and helpful digital banking features that help customers, we launched Digital Banking Features that Matter...

27th July 2021

FinTech Insights: Improve your Digital Banking Feature Set

The product development of a digital banking product is more often than not a lengthy and expensive process. From analyzing the market, conducting..

23rd July 2021

FinTech Insights Spotlight: Starling Bank

Welcome to FinTech Insights Spotlight! In this monthly blog we are examining the biggest and most innovative financial institutions worldwide and try..

15th July 2021

Battle of the US Challengers: Budgeting

Welcome to our fourth episode of Battle of the US Challengers! As we mentioned in our previous installment, Episode 3: Help me Save Towards my Goal..

8th July 2021

FinTech Bites: Notification Alerts

Another month, another FinTech Bite. As always we will be discussing what has been most exciting and intriguing to our analysts team. In previous..

6th July 2021

Banks that Cater Specific Customers

Which is your target audience? What customer segment does your digital bank cater to most? Is it all customers across all ages or is it an ultra..

30th June 2021

Digital banking features that matter: Subscriptions Management

Intuitive features are what make a digital banking design memorable and lovable to customers. To honor the most exciting features out there, the..

24th June 2021

FinTech Insights: know how all customers experience your user journeys

If you're not a niche bank or fintech serving a specific target audience like Millennials, doctors, LGBTQi+, you’ve probably had headaches about..

17th June 2021

Battle of the US Challengers: Help me Save Towards my Goal

Welcome to our third episode of Battle of the Challengers US! In our previous episodes we have pitched our competing Challengers against each other..

10th June 2021

5 digital banking feature sets to make you the customers go-to-bank

The notion that customers own one bank account or are customers of just one financial institution reflects less and less percentages of the market...

4th June 2021

FinTech Insights Spotlight: Chime

Welcome to the FinTech Insights Spotlight series! We are thrilled to be embarking on this new series with you! The FinTech Insights Spotlight series..

27th May 2021

How to avoid a total team burnout with FinTech Insights

Too often product development of a new digital offering becomes extremely tiring for teams. Having to spend weeks to figure out how to design..

20th May 2021

Battle of the US Challengers: Cancel, Reorder Debit Card and Use Virtual to Pay

Welcome back to another series of Battle of the Challengers US! We are thrilled to be back with Episode 2 of Battle of the Challengers US. Last time..

13th May 2021

Fintech Bites: a case of Cryptocurrency

Fintech Bites has always been about our inside the team conversations we have about fintech and digital banking in general.

6th May 2021

A quick guide to effective competitive digital banking analysis

A few weeks ago we discussed the major issues that lead to ineffective comparative research. We talked about the importance of informative competitor..

29th April 2021

Is your digital onboarding process driving new customers away?

The first point of contact potential customers have with your digital banking is the process of opening their first account. Know Your Customer (KYC)..

22nd April 2021

7 ways that Latam banks can promote financial education

Carlos lives in Chile and was never approved for a bank account. Whenever he wants to send money back to his home country, Paraguay, he’s required to..

15th April 2021

Battle of the US Challengers: Digital Onboarding and KYC

Welcome back to another series of Battle of the Challenger banks! We are thrilled to be back and starting on another series of Battle of the..

8th April 2021

Streamline your competitor analysis with FinTech Insights

Competitor analysis sets the tone for a smooth digital banking product development. It can however sometimes be inconclusive and leave you with a..

1st April 2021

Innovation through benchmarking: a Breaking Banks podcast

Back in January we were delighted to participate in the Breaking Banks fintech podcast Episode 372: The Nitty Gritty of Innovation. Our very own VP..

31st March 2021

FinTech Insights: decrease your digital banking offerings development cost

Budgeting for the product development process of a digital banking offering is a thorny issue for many teams. The increased time needed to roll out a..

25th March 2021

Digital banking features that simplify money management: best UX journeys

Earlier in one of our blogs we talked about the features that help customers manage their money through their digital banking mobile applications and..

23rd March 2021

6 green banking initiatives that inspire customers into action

Sustainability is no longer a strategic decision in banking. Climate change is at our doorstep and banks worldwide must consider an..

19th March 2021

Keep up with and get ahead of digital banking innovation

Imagine if you didn’t have to spend most of your day designing the same user journey paths with their myriad iterations, while struggling to jump..

17th March 2021

8 Digital banking features to simplify customers' money management

Banking is central to the financial livelihood of our daily lives. A few years ago the case was that people would have to wait in lines in front of..

12th March 2021

Why should banks include wealth management features in their digital offerings?

For quite a while investing was considered a niche activity, exclusive to high street investors, the wealthy and the extremely wealthy. Then the..

10th March 2021

Why is your bank’s competitor analysis not conclusive enough?

Competitor analysis is innate in the growth strategy of every bank and fintech. Its primary goal is to keep the company’s trajectory forward by..

9th March 2021

3 Ways to Empower Women in Fintech

In a discussion I had a couple of weeks ago, I asked my friends the following simple question: “When you hear the word fintech, what type of person..

8th March 2021

The Women of Scientia discuss working in the Fintech industry

With International Women's Day coming up we thought it would be best to hear from our colleagues on what it feels to be a woman in Scientia.

3rd March 2021

Why does FinTech Insights use Functionalities?

In a previous blog post we have talked about different aspects of our digital banking research platform, . We have discussed our Perfect 1000 UX..

25th February 2021

Fintech Bites: “Split the Bill” functionality in the US market

The pandemic has arguably halted most interactions between people. But, with restaurants, coffee shops and bars slowly opening up again, and the..

23rd February 2021

The jarring issues that slow down digital banking product development

Product development is the intricate process where an ideation of a digital banking feature is slowly being fleshed out into a reality. From the..

19th February 2021

Analysis paralysis: minimize this toxic trend in digital product development

There is a solution that reduces “analysis paralysis” in digital banking product development. Going through numerous iterations in order to reach a..

17th February 2021

FinTech Insights: reduce your go-to-market time while offering the best UX design

Product development can become a very lengthy process that allows you little room to think outside the box about how to make a difference with your..

16th February 2021

The USA market: are EU-based Challengers coming to rustle up some feathers?

COVID-19’s ongoing impact on the world has certainly influenced the position of a number of Challenger banks in the US market, which are taking..

11th February 2021

Who Wins the UX Arms Race: Traditional Banks or Neobanks?

Some people within banking may object to a direct comparison between a large regulated financial institution and challenger bank.

5th February 2021

Agile framework: accelerate your digital banking product development

The current Landscape Traditionally, digital banking software development cycles lasted on average 2 years. And that might have been good enough a..

7th December 2020

Starling VS. Monzo: The Real Battle

As you can see, overtime there have been lot’s of discussions revolving around these two Challengers. Mainly because of the feud between Anne Boden..

4th December 2020

UK banks and challengers ranked: from on-boarding to app functionality

An emergence of new technology and new start-up participants in the banking sector has caused a stir in recent years.

19th November 2020

Battle of the Challenger Banks: Help me build towards my wealth!

Welcome bank to another Battle of Challengers! So far in our blog, we have been starting conversations about Challenger Banks, yet focusing on what..

4th November 2020

On the lookout: New neobanks that are worth the try!

One of the many perks of working in the team of FinTech Insights, is taking a look at banks from all over the world. More than that, our team of..

15th October 2020

Battle of the Challenger Banks: Can you block my Card?

Welcome back everyone to another Battle of Challengers! The previous Battle was decided by a poll we had over at our LinkedIn and Twitter and you..

1st October 2020

Fintech Bites: Functionality Ranking — USA Challenger Banks

This month, and for this cup of our hot black coffee, we have chosen to take a closer look to the challenger banks in the USA.

17th September 2020

Battle of the Challenger Banks: What Support do you Offer?

Welcome back everyone to another Battle of Challengers! As you may have seen in our social media accounts, for this episode of our battles, we asked..

10th September 2020

Account Opening & KYC Chime vs Wells Fargo

Did you know that the US has the second most competitive economy in the world, based on the Global Competitiveness Index, as Visual Capitalists..

27th August 2020

Fintech Bites: 5 Key Functionalities in Junior Accounts

Next hot (like our morning coffee) topic of discussion these days is the hype surrounding Junior accounts.

20th August 2020

Battle of the Challenger Banks: Transferring Money within the EU

Welcome back to the Battle of the Challengers! First of all, I would like to thank everyone for the support on the first episode of this series. This..

30th July 2020

"We use Real Bank Accounts"... but why?

During the previous weeks, we published an article in which we talked about how some of the biggest Challenger Banks in Europe, measure up against..

27th July 2020

Fintech Bites: Functionality Ranking — UK High Street Banks

Fun little story for you... If you know us, you know we love our morning coffee in the office, during which the hot topics of talk include a little..

12th July 2020

Battle of the Challenger Banks: The Intro

Welcome to the Battle of the Challengers! When the first challenger banks hit the market in the early to mid-2010s, nobody had experienced anything..

10th July 2020

Learning from your competitors: How FinTech Insights measures UX

Picking a bank used to be about things like who had the most conveniently-located branches, the best opening hours, and the most ATMs. Then,..

24th June 2020

We redesigned our digital presence and… we are live!

Welcome to the new and updated digital presence of Scientia. If you knew us before, you will probably notice that a lot has changed. To those who are..

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